Return & Exchange Policy
What Is The 30-day Return Policy?
Bagmani Is Dedicated To Being Your Perfect Travel Companion, Meticulously Designing Backpacks, Travel Bags, And Accessories To Ensure Every Customer's Travel Needs. However, If You Decide That This Is Not The Product For You, Send It Back To Us Within 30 Days Of Receiving Your Order And We'll Reimburse You The Original Purchase Amount, As Long As The Product(s) Meet The Conditions Set Out In This Policy. Refund Amounts Will Be Calculated Based On The Conditions And In Their Original Packaging.
- Return Conditions: Returned Items Cannot Show Any Signs Of Use, Unusual Smells, Scratches, Alterations, Or Any Kind Of Damage. Any Accompanying Free Gifts Must Be Returned. All Original Packaging, Including All Tags Or Boxes, Must Be Included With The Return.
- Items Left Inside The Product: We Reserve The Right To Keep Any Items Returned With Personal Items Left Inside The Product, As It Indicates Signs Of Use. We Suggest You Test The Components Of Your Item Prior To Use, To Ensure You Are Still Eligible To Return It If The Product Does Not Meet Your Travel Needs.
- Please Note That If The Product Is Returned For Non-quality Problems, The Return Shipping Fee Will Need To Be Paid By The Customer. Please Contact Your Local Post Office For The Specific Fee. This Does Not Apply To Products That Have Quality Issues.
- Refund: we Issue Refunds To Your Original Method Of Payment As Soon As We Receive And Approve Your Returned Item. Once Delivered, This Process Usually Takes 3-5 Business Days To Complete. Shipping Charges From The Original Order Are Not Refundable.
How Do I Initiate A Return?
- Email service@bagmani.com with your Order Number, The Reason You Wish To Return, And The Receipt. Attach Photos Showing The Items In Their Current Condition, Including Packaging And Tags.
- Once Approved, We Will Provide You Via Email With The Return Address Via E-mail. Please Do Not Send The Product To The Address On The Package.
- Share The Return Tracking Number With Us For Faster Processing.
- Allow 3-7 Business Days For Our Warehouse To Inspect The Returned Items.
Please Note That The Conditions Below Are Not Covered And Cannot Be Returned:
- Loose Threads, Neat Edges, Thickness, Touch, And Differences In Stitching Style, And Color Variations Between Same Style, Color, And Batch.
- Returns Due To Dissatisfaction In Style, Color, And Size. Personal Style Preferences Do Not Constitute As Quality Issues.
- Damage Due To Improper Care, Unauthorized Maintenance, Self-repair, Modifications, Or Other Human Factors Do Not Constitute Quality Issues.
- Please Refer To Our Sizing Chart For Decisions On Your Purchase, As Our Service Team Can Only Offer General Advice. Differences In Size, Please Refer To The Actual Measurements.
- Differences In Appearance And Style Between Series, Colors May Be Slight Differences Between Products Even Of The Same Style. Please Refer To The Actual Measurements.
How Do I Cancel My Order
You Can Cancel Your Orders Prior To Shipment And Within 24 Hours Of The Order Being Placed Successfully. If The Product Has Already Been Shipped, Unfortunately We Are Unable To Cancel Your Order. Please Send Us A Return Request When You Receive The Parcel.
How Do I Start An Exchange?
You Can Contact Us To Replace The Product Before The Product Is Delivered To You. Please Note That Most Of Our Inventory We Usually Don't Offer Exchanges. If You Would Like An Exchange, Please Follow The With The Link And Returning Your Current Order For A Refund By Following The Steps Above.
How Do I Get A Refund?
Once Your Return Is Received And Inspected, We Issue Refunds To Your Original Method Of Payment As Soon As We Receive And Approve Your Returned Item. This Process Usually Takes 3-5 Business Days To Complete. Shipping Charges From The Original Order Are Not Refundable. Sometimes Carriers Act As Discount Codes.